Memos For Supported Individuals And Families

May 2, 2023

Ontario’s COVID-19 response continues to evolve to reflect the current context of the pandemic. Access to vaccinations and therapeutics has reduced the risk of severe outcomes from COVID-19 for individuals, especially those living/working in higher-risk congregate settings. Community Living Haldimand has recently received new guidance from the Ministry of Health and Long-Term Care (MoH and LTC) and the Ministry of Children, Community and Social Services (MCCSS) and Public Health Ontario.

Highlights of the Changes include:

  • Family and visitors will be permitted to enter Group locations providing they are symptom free.
  • Passive screening or self monitoring for new or worsening symptoms:
    • Fever (temperature of 37.8°C/100.0°F or greater) and/or chills, cough (new or worsening), shortness of breath, decrease or loss of taste or smell.
    • Employees, visitors should not enter the workplace if these symptoms are present.
    • People supported in the group living settings should be monitored for symptoms at minimum once per day, however, temperature checks only need to be done if person supported is symptomatic, are positive, or has been exposed to COVID-19.
    • People supported do not need to actively screen when returning form an absence, they can screen at their next daily symptom assessment.
  • Physical distancing no longer required in day-to-day operations unless there is an outbreak.
  • NO Change: People supported will self-isolate for 5 days when symptoms of COVID are present/or they are positive and will be asked to wear a mask if tolerated.
  • People who are participating in Expand your Horizons, Passport activities or Community programs and have new or worsening COVID symptoms will have supports/activities rebooked for the safety of others.
  • Mandatory universal mask wearing will no longer be necessary following the completion of the Point of Care Risk Assessment training by all employees:
    • Point-of-Care Risk Assessment (PCRA) is a thought process to assess risk of exposure to blood, body fluid, secretions, excretions, mucous membranes, non-intact skin, or soiled items prior to every interaction with the person supported to determine the PPE required.
    • Masks will be available to all employees/visitors for those who wish to continue to wear them.
    • Employees who exhibit active allergy symptoms such as sneezing, sore throat, runny nose will be asked to wear a mask at work.
    • Should more than one staff member exhibit signs of infection/outbreak, all staff at the location will be asked to wear masks until situation has improved.
    • Visitors/families may be restricted from entering the group location if infections/outbreak are occurring
    • Employees who support individuals outdoors or go on community outings (unless required based on risk and interaction) do not need to mask.
    • Employees who are not working or interacting with people supported do not need to mask unless they themselves have self-identified symptoms.
    • Employees will wear masks (N95) when/if they have any symptoms of infection.

Leadership at CLH recognizes that the past 3 years have been incredibly challenging and appreciates everyone’s diligence at following protocols, getting vaccinated and supporting our vulnerable population to keep everyone as safe as possible during this pandemic.

Sincerely,
Terry Dalimonte
Director of Services and Community Development


November 15, 2022 Triple Infection Threat As anticipated, “the difficult and complex Fall that was predicted, has materialized,” confirmed by Dr. Kieran Moore, Ontario’s Chief Medical officer of Health speaking at a press conference at Queen's Park on Monday, November 14, 2022. Ontario is facing a triple threat from COVID 19, RSV and Influenza. This is greatly straining our Healthcare system and putting our little ones at high risk. RSV (respiratory syncytial virus) is a seasonal virus and most seriously affects children under 2 years of age, premature infants and children with weak immune systems. Older adults with asthma or other respiratory and cardiac disease are also susceptible. There is no vaccine currently. It spreads via infected droplets in the air through coughing or sneezing of an infected person and direct contact with an infected person e.g., handshakes. If your child has difficulty breathing with indrawing in the rib cage area, rapid breathing, lengthy fever, showing signs of dehydration or are lethargic you should seek urgent medical attention for them. Influenza is also hitting the younger population as well as the elderly population most severely. Both viruses have started early and are hitting hard. This tsunami of respiratory infections is causing hospitals and especially pediatric units to be overwhelmed and over capacity with long waits in emergency rooms to see a doctor. COVID-19 continues to be a concern with 138 people in Ontario dying from this virus in the past week which is an increase from the previous week of 120. The province says there are 143 people in ICUs due to the virus, 55 of them on ventilators. Last week, there were 140 in intensive care, with 57 people on ventilators. Masks At Community Living Haldimand we have continued to mandate masks for all staff while at work and encourage those who we support to also wear one. Masks work best when everyone wears them, and they cover your nose and mouth! Dr. Moore is strongly encouraging all Ontarians to wear a well-fitting mask in all indoor settings. It is also recommended if you aren’t well at home, to mask up especially if you are near your children. What else can you do to protect yourself!
  • Masks are one layer to protect yourself.
  • If you haven’t had a Bivalent vaccine booster or your Influenza vaccine, please do so as well as making sure your children have received theirs. This will help protect you from serious outcomes such as hospitalization and ICU admission
    • Children aged 6 months to 5 years old are eligible to receive a primary COVID-19 vaccine series (i.e. two doses of pediatric Moderna) to be up to date with their COVID-19 vaccines.
    • Children aged 5 to 11 years old are recommended/eligible to receive a primary COVID-19 vaccine series (i.e. two doses of pediatric Pfizer) followed by a booster dose to be up to date with their COVID-19 vaccines.
    • Children aged 12-17 years old are recommended/eligible to receive a primary COVID-19 vaccine series (e.g., two doses of Pfizer or Moderna), followed by a booster dose to be up to date with their COVID-19 vaccines.
    • Everyone 6 months and older can get a flu vaccine
  • Frequent testing with rapid antigen tests (multiple times a week) is also recommended.
  • Frequent hand hygiene
  • Stay home if you are sick
  • Self-screen for symptoms
  • Continue to follow our CLH Infection control guidelines
Where can you get a vaccine? Following these measures will help to protect yourself, your family, people supported and especially our children 4 years and under. Terry Dalimonte Director of Services and Community Development

January 10, 2022

The Board of Directors for Community Living Haldimand would like to announce that we have received and accepted CLH Executive Director Susan Wavell's notice of retirement effective April 15, 2022. As part of a forty-year career in the Developmental Sector, Susan has led Community Living Haldimand for the past eighteen years. She has dedicated herself and talents to creating a vibrant and thriving organization that provides meaningful supports for individuals and their families. All of us continue to reap the benefits of this hard work and extend our many thanks to Susan for her outstanding leadership. Here are just a few of the accomplishments that Susan and the CLH team have successfully undertaken:

  • Achieved accreditation for CLH, with three consecutive Three Year Accreditations with the well- recognized CARF International accreditation body. These accreditations are recognition of CLH’s commitment to use best practices in service provision and operations, and to continuously seek improvement as a service provider agency
  • Developed and recruited a skilled, inspired, and dedicated team to lead and drive CLH
  • The growth of supports and services, through expansion and enhancements to programs, including opening new homes, implementing Passport Program, and Leap Employment Services
  • Expanded our Community Participation Programs to be community based, and transitioned away from “sheltered workshops”
  • Implemented a branding and marketing program that increased CLH’s image and community presence digitally
  • Developed partnership initiatives that will engage CLH in local housing development projects to address housing issues for persons with developmental disabilities
  • In partnership with Brock University introduced the use of technology as a support strategy and mechanism to increase the levels of independence for persons supported by CLH
  • Implemented an Individual Support Plan (ISP) quality development project with Brock University to improve the quality of the ISP’s we develop with persons supported at CLH

When excellence becomes a daily habit and not an occasional circumstance, everyone benefits. Leading as a strong example, Susan has cultivated this belief in all areas of Community Living. Her level of expertise and her many connections throughout the Sector have given CLH immediate access to the most critical an d current information and how it impacts individuals with developmental disabilities, their families and those who support them. This has proven to be invaluable many times and especially during our current COVID circumstances. Thank you, Susan, for a job well done! We wish Susan a retirement full of happiness and good health with her family and friends.

The Board of Community Living Haldimand has begun our recruitment process for Susan’s
successor.

Respectfully, Scott Miller
President Community Living Haldimand Board of Directors


September 24, 2021

Communication for People Supported on COVID-19 Vaccination- Things you need to know!

What is COVID-19?

COVID-19 is a serious infection caused from the Coronavirus. It spreads by people who are sick with the virus when they cough, sneeze, laugh or even breathe on other people just like a cold but this is a much more serious infection than the cold.

COVID-19 is a pandemic which means it has spread across the world and many thousands of people have become very sick and died!
People who get COVID might have a cough, runny nose, have trouble breathing, a fever, chills, tiredness, and might not be able to taste or smell very well. Some people with COVID get very sick and have to go to the Hospital and have a breathing machine to help them get better. Some may die. You can also spread it to other people that you care about.

How can you prevent the COVID from getting worse?

The COVID-19 Vaccine is the best protection against this virus. It will protect you and others so that the virus will not be able to spread.
Vaccines are free! They are safe and they work! You will get two shots of the vaccine in your upper arm about 3 weeks apart. This will protect you and the people that you care about. Doctors think less people will get sick with COVID if more people have the vaccine.

After you get the shot you might have a sore arm, you might have a headache and feel tired for a couple of days. This means your body is starting to be able to fight off the virus should you be near someone who has it.

Will I still have to wear a mask?

Yes, we still need to do this until everyone gets vaccinated. Washing our hands will also help us from spreading the virus or picking up germs.

Proof of Vaccine in Ontario

The Government of Ontario also wants you to get the vaccine! As of September 23, 2021, everyone living in Ontario must show a proof of vaccine which shows that you have been fully vaccinated with 2 doses of the vaccine. You will have to show this and a piece of identification before you can go into a restaurant, sports activity like a ball game, a swimming pool, a theatre, or casino.

What can I show as proof of vaccination?

  • Provide either a paper or digital copy of your vaccination receipt that demonstrates you are fully vaccinated
  • With the vaccine receipt you will also need to show an identification card (see below)
  • The vaccine receipt must include your name, date of vaccination and product name (brand of vaccine) at the time of vaccination
  • A vaccination receipt includes any of the following:
    • An Ontario vaccination receipt from a vaccine clinic when you received your dose (paper copy)
    • An Ontario Ministry of Health vaccination receipt received by email following your appointment (digital or printed paper copy)
    • Downloaded vaccination receipt from Ontario’s provincial booking portal or by calling the Provincial Vaccine Contact Centre at 1-833-943-3900 (digital or printed paper copy)

What can I show as proof of identification?

  • Individuals must provide proof of identification so that the business or organization can ensure the vaccination receipt belongs to you
  • The identification card must be issued by an institution or public body and show your name and date of birth that matches the vaccine receipt
  • A photo identification is not required
  • Identification documents that may be used as proof of identification include:
    • Birth certificate
    • Citizenship card
    • Driver’s licence
    • Government (Ontario or other) issued identification card, including health card[1]
    • Indian Status Card /Indigenous Membership Card
    • Passport
    • Permanent Resident card
  • If the name and date of birth on both documents do not match, you will not be allowed to enter the business or organization.

How can I get help to get a proof of vaccine?

You can contact your primary support coordinator to request help with getting proof of your vaccination. You can also purchase assistance from the Passport team with your Passport dollars to assist you in obtaining your vaccinations and Proof of Vaccination and other Personal ID if you need to. If you would like assistance with passports, please reach out to our office at tdekkerlovegrove@clhaldimand.com or bnolan@clhaldimand.com.

How will this affect my supports?

Community Living Haldimand is doing everything they can to make sure people supported and staff are safe, and that life can get back to normal as much as possible.

Special measures have also been put into place for staff around proof of vaccination so you will feel safe.

These changes will only affect your supports if you are not fully vaccinated, and we will not be able to take you to places you may want to go!

Passports and Expand Your Horizons and Community Participations

  • If you are purchasing services/activities from Passports and Expand Your Horizons you must provide your proof of vaccination when you register and pay for an activity.
  • You will not be registered for outings without your Proof of Vaccine. Once registered and when coming on the trip/outing you will be asked again to show the Passports support worker that you have both the proof of vaccine and identification card
  • We want you to have fun and enjoy your trip

You can go to the following links to book your vaccination:

  • Vaccination rollout in Haldimand and Norfolk | HealthUnit Haldimand-Norfolk (hnhu.org)
  • Call the Haldimand Norfolk vaccine hotline at 519-427-5903
  • Book appointments online at HNHU COVID-19 Vaccine Clinics | HealthUnit Haldimand-Norfolk
  • Check the HNHU pop-up clinic page and book online for these appointments using the HNHU booking tool. Check back regularly, as pop-ups are always being added at various locations across the community. Several spots are available for the next few weeks on www.hnhu.org/popup
  • Several local pharmacies are offering Pfizer/Moderna vaccines. Residents can look up nearby participating pharmacies using the province’s lookup tool: COVID-19 pharmacy vaccine locations (ontario.ca)
  • Call the provincial Vaccine Booking Line at 1-833-943-3900 to find available appointment times in neighbouring counties or a list of local pharmacies offering vaccine appointments
  • the Haldimand-Norfolk Health Unit offers a mobile homebound service for individuals aged 12+ currently experiencing difficulties leaving their homes. The homebound vaccination team includes two health professionals who will visit individuals in their homes to administer the first and second doses of the COVID-19 vaccine. This service is open to residents in both Haldimand and Norfolk counties
  • To submit a request for a homebound COVID-19 vaccination appointment you may complete the form online at www.hnhu.org/homeboundvax or call the vaccine hotline at 519-427-5903
  • For more information from the Government- https://news.ontario.ca/en/backgrounder/1000806/using-your-vaccination-receipt-frequently-asked-questions

We wish you all good health and again strongly encourage you to get your vaccines as this is the most effective way to combat COVID-19. Thank you for your time and attention to this important matter.

Terry Dalimonte
Director of Services and Community Development
Community Living Haldimand


September 15, 2021

To Families,

We are sadly seeing summer draw quickly to a close although we are also looking forward to some fresher fall air! What we are not looking forward to are potentially high numbers of COVID-19 in our communities and the consequences this may bring. Community Living Haldimand has received new information from Dr. Moore, the new Chief Medical Officer of Health, Ministry of Health and the MCCSS directing agencies to develop, implement and comply with a Vaccine policy. This information follows closely with Doug Ford’s announcement for vaccine passports being required to access all Non-essential businesses by September 23, 2021. The Health Protection and Promotion Act, 1990 (HPPA) provides the Chief Medical Officer of Health (CMOH) the authority to issue a directive to any health care provider or health care entity to be followed to protect the public’s health, when there exists or there may exist, an immediate risk to the health of persons anywhere in Ontario. COVID-19 with the additional concerns related to emerging new variants such as the Delta variant that spread more easily and have more severe symptoms than the previous COVID-19 virus strains are creating that risk. The number of unvaccinated healthcare workers in higher risk settings (e.g., public hospitals, home or community service settings, paramedics in ambulances, etc.) are posing risks to patients and people supported. This puts increased risk on our vulnerable population, as well as small children who yet can not be vaccinated, our elderly population who have less efficient immune systems and to our hospitals. Vaccination against Covid-19 and variants will significantly reduce the risk of exposure to, and transmission of, the virus providing occupational protection to all staff and thereby preventing exposure to the people we support. Many of these individuals are more vulnerable and have complex medical issues and are at higher risk for contracting the COVID-19 virus and experiencing serious outcomes. High rates of vaccination in our agency whether this be staff or people supported are important to protect everyone: the people we support as well as those who work, and visit our sites help reduce the risk of outbreaks and the need to isolate individuals, staff, their families, and other community congregate setting participants. Community Living Haldimand is implementing a policy whereby current staff will be required to:

  • provide proof of vaccination; or
  • provide an exemption for medical reasons; or
  • complete further education and,
  • be subject to extra precautionary measures (ongoing testing) to ensure the safety of others

Community Living Haldimand also strongly encourages all people supported to receive their vaccinations. People have been very cooperative in this area. It will be necessary if individuals want to enjoy going into restaurants, theatres, gyms etc. or participating in activities offered through our EYH and community programs and as with any other Ontario resident may be asked to provide their proof of vaccine before participating on outings. For information as to where to get a vaccine you can click on the link below or call the numbers listed below:

  • Vaccination rollout in Haldimand and Norfolk | HealthUnit Haldimand-Norfolk (hnhu.org)
  • Book appointments online at HNHU COVID-19 Vaccine Clinics | HealthUnit Haldimand-Norfolk or by calling the Haldimand Norfolk vaccine hotline at 519-427- 5903
  • Check the HNHU pop-up clinic page and book online for these appointments using the HNHU booking tool. Check back regularly, as pop-ups are always being added at various locations across the community. Several spots are available for the next few weeks on www.hnhu.org/popup
  • Several local pharmacies are offering Pfizer/Moderna vaccines. Residents can look up nearby participating pharmacies using the province’s lookup tool: COVID-19 pharmacy vaccine locations (ontario.ca)
  • Visit the provincial online booking system, COVID-19 pharmacy vaccine locations (ontario.ca) or call the provincial Vaccine Booking Line at 1-833-943-3900 to find available appointment times in neighbouring counties or a list of local pharmacies offering vaccine appointments.
  • As part of the COVID-19 vaccination rollout, the Haldimand-Norfolk Health Unit offers a mobile homebound service for individuals aged 12+ currently experiencing difficulties leaving their homes. The homebound vaccination team includes two health professionals who will visit individuals in their homes to administer the first and second doses of the COVID-19 vaccine. This service is open to residents in both Haldimand and Norfolk counties.
  • If you or someone you know is unable to leave home due to a medical or behavioral health condition or has a physical or intellectual disability that prevents access to a community clinic, the homebound service is available upon request.
  • To submit a request for a homebound COVID-19 vaccination appointment you may complete the form online at www.hnhu.org/homeboundvax or call the vaccine hotline at 519-427-5903.

We wish good health to all and again strongly encourage you to get your vaccines as this is the most effective way to combat COVID-19. Thank you for your time and attention to this important matter. Susan Wavell, Executive Director


August 26, 2021

To: Community Living Haldimand Families

Community Living Haldimand prepares a new Strategic Plan every three years with the last one being completed in 2018, covering the period from 2018 to 2021.     

With the year 2022 upon us the Board of Directors is beginning the next strategic planning process to set priorities and directions that will lead us through the next three years.   

An important part of the strategic planning is the discussion phase designed to gather information, insights, and perspectives of all stakeholders of the agency.  This includes people we support, employees, families, funders, and community partners.  The discussion phase includes considering any internal or external factors that may have an effect on, or provide an opportunity for, the organization. 

Please review the attached document for more information.  Please click on the Link below and fill out the information requested by September 3rd 2021 if you wish to participate in the session on Thursday, September 9th from 5-6 pm.   If you have any questions please contact Susan Wavell, Executive Director; swavell@clhaldimand.com

Strategic Plan Sessions Information and Invitation

Strategic Plan Session Sign-up for Families


June 1, 2021

Dear family member,

We are happy to inform you that with the reopening changes in Ontario due to the significant decrease in the numbers of COVID positive cases and the rollout of vaccines we are once again able to allow visits outdoors at our group living sites.

As the pandemic evolves in Ontario, MCCSS is keeping the health, safety and emotional well-being of residents and staff at the forefront by continuing to adjust direction regarding visits and absences at congregate care settings.

The outdoor limit for social gatherings in Ontario has been expanded to five people (including those from different households). The Ministry of Community and Social Services provided a directive to community living agencies that they could now resume outdoor visits for people supported at our congregate living settings.

Wherever possible, essential visits such as those necessary to maintain the health, wellness and safety of a resident will be permitted to continue unless the local public health unit directs otherwise as part of outbreak management. An essential visitor may include, but is not limited to a parent or guardian, a social service worker or a health care provider.

MCCSS has issued directions to be followed for people supported in Group living locations:

Visiting:

  • Essential visitors only inside group homes - may include but are not limited to
    • A parent/guardian for legal or medical/behavioral concerns
    • Health care providers (e.g., doctor, nurse, personal)
    • Maintenance or contractors for urgent repairs
    • All visitors must be approved by supervisor, scheduled in advance be supervised and must occur outside with physical distancing.

Outings:

  • Short term outings may only occur for Health and well-being activities outside of residence (e.g., doctor’s appointments, work, school, walks etc.)
  • Recognizing that not all settings have enough outdoor space, these visits may also take place in the general vicinity. Settings should leverage nearby amenities such as local parks or parkettes to enable family and friends to visit residents.
  • All other recreational activities continue to be suspended.

Infection control guidelines:

  • Active screening of staff, individuals supported and visitors
  • Continue to follow Infection Prevention and Control (IPAC) guidelines; social distancing, wearing appropriate PPE including surgical mask; eye protection in congregate setting; gown, booties and head covering when indicated; hand hygiene and follow enhanced cleaning precautions.

As the situation continues to evolve and new information comes forward around visiting, outings, and recreational activities we promise to keep you informed. As an agency we continue to monitor and follow all Ministry legislation and directives that are put in place to help us support our vulnerable population and prevent the spread of COVID-19. If you have any questions or concerns, please feel free to contact me.

Kind regards,

Susan Wavell


April 7, 2021

Dear family member,

Premier Ford has announced that he is implementing new "Emergency Stay at Home Orders effective 12:01am Thursday.  This comes in addition to the 'emergency brake orders' instituted last week and in the wake of growing concerns over the increased number of COVID infections related to variants and the subsequent strain on the healthcare system.

As the pandemic evolves in Ontario, MCCSS is keeping the health and safety of the people we support and staff at the forefront.

This letter is to inform you what the recent changes mean to you and your loved one supported by Community Living Haldimand as we are entering a provincial lockdown for at least 4 weeks and will be following the MCCSS directions related to the Lockdown category.

Grey-lockdown
Red-control
Orange-restrict
Yellow-protect
Green-prevent
Community Living Haldimand will be following enhanced infection prevention and control protocols in all programs Visiting:
  • Only virtual and phone call visits can occur during the Grey-Lockdown level
Outings:
  • Outings for essential medical care will continue, however all other outings will continue to be suspended
  • All recreational activities continue to be suspended
  • All short and overnight visits are suspended at this time
You are encouraged to continue to do your part to prevent the transmission of this virus in your personal lives.
  • Please continue to follow all Infection control guidelines; wear mask, hand hygeine, social distancing
  • Please consider getting the COVID vaccine if you have not already (see Haldimand Norfolk health unit website for instructions)
  • Please stay home and only go out for essential needs.
  • Do not leave your home if you are unwell
  • Please do not gather with people living outside your home
We recognize that these are difficult days and we are all getting very tired of COVID 19. Your safety as well as the safety of the people we support is of utmost importance to us. Thank you for all your continued understanding and support for our employees and your loved ones. If you have any questions or concerns, please feel free to contact me. Kind regards, Susan Wavell

March 1, 2021

Dear Family member,

CLH is providing the following information to assist you in your decision to receive a vaccination for COVID-19.

The Government of Ontario has developed an ethical framework for vaccine distribution and prioritization, to ensure the process is fair and transparent. CLH will follow a similar framework and is working closely with the Haldimand Norfolk Public Health to implement a schedule for vaccinations as soon as the vaccines are available. The current infection prevention and control guidelines such as social distancing, hand hygiene, wearing PPE and self-screening for symptoms in place will be continued until such time that there is no risk of transmission of the virus.

Why should you receive the vaccine?

  • A safe and effective vaccine(s) for COVID-19 will protect us against the novel coronavirus and will be an important step to safely resume normal life in Canada and around the world.
  • Vaccines work with your immune system so your body will be ready to fight the virus if you are exposed. This can reduce your risk of developing COVID-19 and make your symptoms milder if you do get it.
  • It is an important tool to help stop the spread of the virus and allow individuals, families and workers to safely resume normal life.
  • The COVID 19 vaccine does not cause a coronavirus infection. It helps to build up your immunity to the virus, so your body will fight it off more easily if it affects you.
  • Canada is recognized around the world for its high standards for drug and vaccine review, approvals and monitoring system.
  • The vaccines approved in Canada are: Pfizer-BioNTech and Moderna and Astra Zeneca. Johnson and Johnson is also being looked at for approval. This will greatly increase the availability so everyone wishing a vaccine will be able to receive it.

Getting the COVID-19 vaccine assists us in this effort and further protects our communities.

What are the next steps?

  • CLH co-ordinators and support providers will be sharing information provided through Ministry of Health and Public Health with the individuals we support to explain details of the vaccine
    including risks, benefits, side effects, what could happen if they refuse the vaccine as well as their consent to share information with the Haldimand Norfolk Health Unit.
  • They will have an opportunity to ask questions and indicate their consent to receive the vaccine when it is available to them.
  • CLH is working with Emergency Medical Services and the Haldimand-Norfolk Health unit to organize scheduling of the vaccinations once available.
  • We will continue to communicate with you as information is received.
  • As a member of the community, please be aware of the processes for you to receive the vaccine.

If you have questions or need more information


February 18, 2021

Dear family member,

As you are probably aware the Government of Ontario is taking a regional approach in relaxing restrictions in accordance with risk of community transmission of COVID 19. Haldimand Norfolk has entered the Orange level due to the decreased numbers of COVID positive cases.

Grey-lockdown
Red-control
Orange-restrict
Yellow-protect
Green-prevent

This letter is to inform you of what the recent changes mean to you and your loved one supported by Community Living Haldimand and living in congregate care settings.

As the pandemic evolves in Ontario, the Ministry of Children, Community and Social Services is keeping the health, safety and emotional well-being of residents and staff at the forefront by continuing to adjust direction regarding visits and absences at congregate care settings.

Yesterday MCCSS issued the following directions to be followed for people supported in Group living locations:

Visiting:

  • Essential visitors only inside group homes - may include but is not limited to
    • A parent/guardian for legal or medical/behavioral concerns
    • Health care providers (e.g. doctor, nurse, personal)
    • Maintenance or contractors for urgent repairs
  • All non- essential visitors must be approved by supervisor, scheduled in advance be supervised and must occur outside with physical distancing
  • All visits must be approved by the Supervisor of the program

Outings:

  • Short term outings may only occur for Health and well-being activities outside of residence (e.g. doctor’s appointments, work, school, walks etc.)
  • All other recreational activities continue to be suspended

Infection control guidelines:

  • Continue to follow Infection Prevention and Control (IPAC) guidelines; social distancing, wearing appropriate PPE including surgical mask; eye protection in congregate setting; gown, booties and head covering when indicated; hand hygiene and follow enhanced cleaning precautions
  • Active screening of staff, individuals supported and visitors

As the situation continues to evolve and new information and directions come forward from MCCSS around visiting, outings and recreational activities we promise to keep you informed.

We are working with our Public Health partners on a plan for the vaccinations for people supported and will share this information with you as soon as we are able.

Please continue to stay safe and follow the guidelines that have been put in place for our region and do your part to stop the spread of COVID 19! If you have any questions or concerns, please feel free to contact me.

Kind regards,
Susan Wavell


January 18, 2021

COVID-19: MANAGING THE NEXT WAVE

In partnership with Community Living Ontario, Autism Ontario, the Ontario Caregiver's Organization and the Centre for Addiction and Mental Health, we have launched a Managing the Next Wave Covid-19 Series. These tips sheets and guides offers families tips to help them manage the challenges associated with the next wave and continued lockdowns.
 
Click on the links below to visit the Covid-19: Managing the Next Wave.

January 14, 2021

State of emergency in effect. Stay at home except for essential travel and follow the restrictions and public health measures.

To Families

The Ontario Government has declared a Second Provincial Emergency to address COVID-19 Crisis and save lives. This Emergency Order includes a Stay-at-Home Order and introduces enhanced enforcement measures.

This announcement comes as the Healthcare system is being pushed to the brink as high numbers of COVID+ people are admitted to ICU’s with severe symptoms and the increased transmission of this virus is posing greater risk especially to those in Long-term care. As of January 10, 2021, there have been 215,782 reported COVID-19 cases and 4,983 related deaths in Ontario.

Premier Ford states “We need people to only go out for essential trips to pick up groceries or go to medical appointments. By doing the right thing and staying home, you can stay safe and save lives."

What does this mean for your Family Member at Community Living Haldimand?

We take the safety of the individuals we support very seriously. CLH has already implemented and currently practicing Infection prevention and control measures that adhere to the Provincial and Public Health guidelines such as closure of homes to nonessential visitors; outings only for essential purposes such as medical appointments or exercise such as a walk; use of surgical masks and goggles at a minimum while inside and using masks outdoors when social distancing can not be maintained; enhanced screening of staff and individuals; enhanced cleaning measures; discontinuing all group gatherings and moving to virtual activities.

This is a stressful time for everyone as daily routine is very different than it once was. Our dedicated staff not only are closely monitoring the people they support for any symptoms of COVID but are introducing new activities using technology such as ZOOM and virtual activities such as those offered through our Passport EYH program that will improve the quality of life during this unprecedented time.

What does this mean for you as a resident of the community?

 Effective January 13, 2021 at 12:01 a.m.

  • Outdoor organized public gatherings and social gatherings are further restricted to a limit of five people with limited This is consistent with the rules during the lockdown during the first wave of COVID-19 in spring 2020 and will allow individuals and families to enjoy time outdoors safely.
  • Individuals are required to wear a mask or face covering in the indoor areas of businesses or organizations that are Wearing a mask or face covering is now recommended outdoors when you can't physically distance more than two metres.
  • All non-essential retail stores, including hardware stores, alcohol retailers, and those offering curbside pickup or delivery, must open no earlier than 7 m. and close no later than 8 p.m. The restricted hours of operation do not apply to stores that primarily sell food, pharmacies, gas stations, convenience stores, and restaurants for takeout or delivery.

You are encouraged to continue to do your part to prevent the transmission of this virus. Don’t let your guard down.

There is hope with the rollout of vaccinations in our area. Ontario has implemented the largest immunization plan in its history and to date, a total of over 130,000 doses have been administered provincewide. The Public Health unit are starting to vaccinate vulnerable people in LTC and health care workers in Haldimand Norfolk today. We will be working with the HNHU to organize vaccinations and advocate for our vulnerable population and our staff to ensure everyone is vaccinated in as timely a way as possible if they wish.

Thankyou for all your continued cooperation and support and please do what we can to keep everyone safe.

Sincerely,
Susan Wavell, Executive Director
Terry Dalimonte, Director of Services & Community Development


July 17, 2020

Dear Family Member,

The Ministry of Children, Community and Social Services (MCCSS) is now permitting visits to those living in congregate living settings. To ensure visits do not create health and safety risks to other residents, staff and visitors of the home, the Ministry of Children, Community and Social Services has

The MCCSS has imposed strict guidelines that Community Living Haldimand must adhere to.  Understanding the key role of families and friends, MCCSS has made a revision to the initial guidelines.  All visitors will be actively screened which includes a temperature check for COVID-19 symptoms.  Should the visitor have symptoms the visit will not be allowed;

NEW CHANGE: Previous requirements stating that all non-essential (i.e family, friend ) visitors attest that they tested negative for COVID-19 within the previous 2 weeks and subsequently not tested positive are no longer required

  • The group home is not currently in outbreak;
  • Visits will be prescheduled with the Coordinator in an equitable manner that allows for sufficient duration of visits in a dedicated outdoor area of the property of the residence that meets restrictions and safeguards everyone; only 1-2 visitors at one time per resident;
  • Visitors will not be permitted to enter the home at any time;
  • A log will be maintained documenting visitor’s name and date/time of to be used for potential future contact tracing;
  • Visitors must agree to follow the Agency infection control guidelines; complete symptom and temperature screening prior to visit, maintain social distancing (at least 6 feet from one another), masks must always be worn, hand hygiene will be used prior to and following the visit;
  • Gifts are permitted but only if they can be easily cleaned and disinfected (e.g. hard surfaces, original packaging);
  • Staff must be available to assist the resident at any time. Any concerns about the visit will be documented. If guidelines are not followed the visit will be ended.

Visitors should consider their own personal health and susceptibility to the virus in determining whether visiting is appropriate.  Where it is not possible or advisable for in-person visits homes should continue to provide virtual visiting options.

As the COVID-19 outbreak evolves across the province, the direction regarding visits will be adjusted as necessary. The safety, health and emotional wellbeing of residents, staff and visitors is the top priority for Community Living Haldimand.


Update July 2, 2020

Dear Family Member,

The Ministry of Children, Community and Social Services is now permitting visits to those living in congregate living settings.  Family and friends play an important role in the emotional well-being of the person.  To ensure visits do not create health and safety risks to other residents, staff and visitors of the home, the Ministry of Children, Community and Social Services has put strict guidelines in place that Community Living Haldimand must adhere to:

  • Visitors must print out and complete this questionnaire, and bring with them to their visit
  • All visits must occur outdoors on CLH residential property
  • All visitors will be actively screened which includes a temperature check for COVID-19 symptoms. Should the visitor have symptoms the visit will not be allowed;
  • Visitors must confirm that they have had a COVID-19 negative test within the past 14 days;
  • The group home is not currently in outbreak;
  • Visits will be prescheduled with the Coordinator in an equitable manner that allows for sufficient duration of visits in a dedicated outdoor area of the property of the residence that meets restrictions and safeguards everyone; only 1-2 visitors at one time per resident;
  • Visitors will not be permitted to enter the home at any time;
  • A log will be maintained documenting visitor’s name and date/time of to be used for potential future contact tracing;
  • Visitors must maintain social distancing (at least 6 feet from one another), masks must always be worn, hand hygiene will be used prior to and following the visit;
  • Gifts are permitted but only if they can be easily cleaned and disinfected (e.g. hard surfaces, original packaging);
  • Staff must be available to assist the resident at any time and remain in visual contact of the visitor and resident for the duration of the visit. Any concerns about the visit will be documented.  If guidelines are not followed the visit will be ended.

Visitors should consider their own personal health and susceptibility to the virus in determining whether visiting is appropriate.  Where it is not possible or advisable for in-person visits homes should continue to provide virtual visiting options.

As the COVID-19 outbreak evolves across the province, the direction regarding visits will be adjusted as necessary. The safety, health and emotional wellbeing of residents, staff and visitors is the top priority for Community Living Haldimand.


Update May 12, 2020

For the past 50 + years the Community Living Haldimand Annual Dinner has been held on the first Monday in June. The Annual Dinner is now called the Annual Recognition Dinner and is an occasion where we take the opportunity to recognize the many long-standing employees for during the year of their 5th, 10th, 15th, 20th, 25th, 30th+ anniversaries, celebrate employee retirements, and present 25 Years of Service awards to people supported. Other special awards including the Holly Johnson Award and most recently the Jennie Deagle Dream Fund is also presented.

This year due to the current COVID-19 pandemic large gatherings are not being allowed at this time and as you are aware many community activities and events have been cancelled in the upcoming months. As a result, we wish to advise you that in keeping with doing our part to keep everyone safe at Community Living Haldimand and in Ontario we are postponing the Annual Recognition Dinner to a later date, to be determined. We will keep you informed of when and how we will celebrate these important milestones and awards as soon as we are able.

We thank you for your understanding of our commitment to the health and well-being of the vulnerable population that we support and know that you share that same beliefs and values.


Update May 5, 2020

In response to the COVID-19 outbreak the ministry has temporarily expanded the list of eligible expenses through Passport Funding while community outings and activities are closed.

The changes will allow people supported to remain safe at home during this time. We are currently waiting to hear more information about the directive and the details.

For more details, click here to see the direction provided from the ministry

Please also be advised that Community Living Haldimand is also currently suspending the Expand Your Horizons programming until September 2020. There are many people impacted by these cancellations.

We appreciate your patience and cooperation at this time. We recognize this is a situation that is evolving. We will continue to reassess the situation as per our agencies' policies and procedures

If you have any questions please contact:
Passport Office
905-772-3639 Ext. 231


To: People supported and their families

From: Susan Wavell, CLH

In January 2020, a novel (new) coronavirus (COVID-19) was identified as the cause of an outbreak of pneumonia originating in Wuhan, China. The situation is rapidly evolving and Public Health Ontario, along with the Ministry of Health, is closely monitoring the outbreak, conducting surveillance and appropriate laboratory testing, and providing public health and infection control guidance. Yesterday the World Health Organization declared the COVID-19 virus a pandemic.

Community Living Haldimand is following their Emergency Health Plan that has been in place in preparation for a situation like this. In order to ensure that the people we support, and our staff are as safe as possible we will be putting some changes into effect. We are cancelling all non-essential activities including day programs, Communities in motion, Expand-your-Horizons and Passport activities as well as unnecessary appointments for persons supported and avoidance of public places until the threat of this virus has passed. We will continue to monitor the situation closely, reviewing all updates from the Haldimand Norfolk Health Unit, Public Health Ontario and Ministry of Health and Long- term Care We will update you as any further information arises.

If you experience fever, cough, running nose, chills or suspect that you may have been exposed to someone who potentially has coronavirus please contact your primary care physician or the Infectious Disease Team at the local Health Unit, 519-426-6170, ext. 3232. Monday to Friday 8:30 to 4:30 and After hours: 1-877-298-5888 or Telehealth (1-866-797-0000).

crossmenuchevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram